FAQ You Care About Wholesale Eyelash Vendors
1.Can you send me your catalogs and price?
A:As we have many items,so please inform us the items,sizes and Custom Eyelash Boxes you interseted in, so that capable to offer the price lists to you for your reference.
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2.What’s your delivery time?
A:Usually delivery for samples is within 5 days. For mass production is on about 10-15 days after receiving your deposit.
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3. If I not satisfied with our lash, what should I do?
A: please directly contact our Trade Manager Kim, we’d like give you the feedback within 24h.
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4.For first time cooperation, we don’t like use T/T payment terms, what can we do?
A:We can accept Paypal,Alibaba trade Assurance order and Debit Card and so on.
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5.How many eyelashes of different lengths?
A:We have 16mm,20mm,22mm and 25mm different length mink lashes.
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6.How many times can it be used?
A:Our high quality mink lashes can be used 20-30 times.
7.What is the minimum order quantity?
A:The MOQ is only 10 pairs.
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8.What kind of boxes are there?
Square, rectangular, diamond, drawer and other magnet boxes, round and rectangular acrylic boxes,paper boxes. and we also accept private customized boxes.
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How To Place Order With Us
1.After you place an oreder, we will sign a contract or make an order confirmation signed by both sides.
2.After confirming the order, we will wait for your payment. You can pay by T/T . Paypal .Alibaba Trade assurrance .
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3.On your payment, we will arrange the manufacture and packaging of goods immmediately.
4.The goods would be delivered to you by Fedex. And we will tell you the tracking number to make sure you can get your goods on time.Only 3-5 business days you can receive them.
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5.We provide very professional and comprehensive after sales service. If you have any problrms after receiving our goods, you can contact us. We will do our best to solve your problems and make you satisfied.
6.If you have any inquiries, ideas, or feedbacks, you can contact us through Email or WhatsApp. Your ideas and opinion do matter a lot to us!